What is a Home Warranty?

A Family enjoying breakfast

A Family enjoying breakfast

A home warranty is a service plan for your home’s systems and appliances. Over time, the systems and appliances we rely on most will inevitably break down—like your heating and AC system, refrigerator, water heater, and washer/dryer. But when you warranty, you can look on the bright side because your covered items are protected.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

How a home warranty plan works:

Request service 24/7 via MyAccount or by phone at 1.800.776.4663 and pay your Service Fee.

We’ll assign a Pro from a network, and they’ll contact you to schedule their visit.

Your assigned Pro will diagnose your issue and identify a solution/next steps.

We’ll repair or replace the covered item. See a sample plan agreement for more details.

Thinking about coverage?

Sounds like a plan. Find the warranty that fits you best.

Frequently Asked Questions

Why should I choose American Home Shield over other home warranty providers?

Each of our 2 million members gets access to a nationwide network of thousands of local, qualified repair Pros; coverage for key parts of home systems and appliances; additional coverage options and special discounts on home maintenance services; plus, peace of mind and budget protection. We pay more claims than the other guys — we paid $4 billion in home warranty claims in the last seven years, to be exact.

American Home Shield also covers older items, no matter their age and provides a 30-day workmanship guarantee.

How much does an American Home Shield home warranty plan cost?

Our plans start at less than $1 a day. Your monthly home warranty cost depends on a few factors though:

For more information, see our Cost Explained page.

How much will I pay when I place a service request?

You'll pay a service fee each time you place a service request for a Pro to come to your home and provide service. The amount, plus sales tax (where applicable), is determined based on the service fee amount you select (either $100 or $125) when you purchase your plan.

What is a real estate home warranty plan?

A real estate home warranty is a one-year service agreement that covers the repair or replacement of many major home system components and appliances. It is available to sellers (limited listing coverage) and buyers typically via their real estate agent during their real estate transaction only.

We also offer home warranty plans for customers who are not in a real estate transaction. See our Plans & Coverage page for more information.

How soon can I use my home warranty after purchase?

You can start requesting service 30 days after you sign up for your plan. If you purchased or were given a home warranty during a real estate transaction, your coverage starts the day of closing.

Don't Worry. Be Warranty.

Have a plan for your home when things don't go according to plan

New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.

Offer expires 09/26/2024. Pricing available to new customers for first-year ShieldGold™ and ShieldSilver™ base plans only. Discount cannot be applied to previous purchases or combined with other offers. Not valid in conjunction with a real estate transaction. Discount only available for single-family homes under 5,000 sq. ft. (includes condos and townhomes). Coverage not available in all areas.

©2024 American Home Shield Corporation. All Rights Reserved. American Home Shield, AHS, “Be sure with the Shield" and the shield logo are registered trademarks of American Home Shield Corporation.